All items are made to order just for you.

Processing may temporarily increase during viral launches, holidays, and peak seasons. If your order is time sensitive, we recommend ordering early.

Business days are Monday through Friday. Weekends and major holidays are not included in processing or shipping estimates.

We recommend ordering early. If you are unsure, reach out before ordering and we will help guide you.

Orders placed separately cannot always be combined once submitted. If you placed two orders in quick succession, reach out immediately and we will do our best to help before production begins.

Production begins the next business day after your order is placed.

After production begins, orders cannot be changed or canceled.

Contact us as soon as possible and we will review your order before production begins.

Different products may ship from different production facilities to ensure the best quality and fulfillment speed for each item type. You may receive multiple packages arriving on different days. This is normal and your full order is on its way.

• United States: typically 2 to 5 business days after processing
• International: typically 7 to 21 or more business days

Delivery times may vary based on carrier volume, location, and season.

Sticker-only orders ship via USPS First Class Letter Mail. This is a lightweight, low-cost shipping method designed for small flat items like stickers.

If you are tracking your order via the Shop App, it may show as "in progress" or appear to stop updating while your stickers are in transit. This is normal. The order is still moving.

If your sticker order has not arrived after 14 business days, reach out and we will look into it for you.

Expedited shipping may be available at checkout. This speeds up delivery time only and does not reduce processing time.

No. Carriers may experience delays outside of our control. If your order is time sensitive, order early.

No. Shipping delays are caused by carriers and are not eligible for refunds. We will still help guide you and check on your order when needed.

Carrier volume increases significantly during peak seasons and holidays, which can cause delays beyond our control.

Once your order ships, it is handled by the carrier. We will help guide you, but delivery is managed by the shipping provider.

Sticker-only orders ship via USPS First Class Letter Mail, which does not include traditional package tracking. This shipping method is designed for small lightweight items and does not generate carrier scan updates the way a standard package would.

This status means USPS has received the shipment information but has not yet scanned the package at a facility. This is common with bulk shipments, where carrier scan updates can be delayed by 24 to 72 hours after the label is created.

Some shipments may not update regularly. Tracking can skip scans, update late, or only show movement near delivery. This is a carrier behavior and does not mean your order is lost.

Check your mailbox, porch, neighbors, and building mail area. Allow 24 hours after the delivery scan, as carriers occasionally scan packages before completing the final drop.

If it is still missing after 24 hours, contact us and we will guide next steps. Orders marked delivered by the carrier are not guaranteed for replacement or refund, but we will always do our best to help.

If your package is confirmed lost in transit and has not been marked as delivered, we will replace it. No questions asked.

Many items are made to order and are final sale. This includes apparel, candles, drinkware, stickers, paper goods, and holiday items.

If something is not right, reach out and we will help guide you toward a solution.

We will make it right. No hoops, no arguing, no making you feel bad about it.

Approved refunds are issued back to the original payment method.

Refused or undeliverable packages that are returned to us may be reshipped at your request. Additional shipping fees will apply and the original shipping cost is non-refundable.

If your order has already shipped, we are unable to reroute it. UntamedEgo is not responsible for lost or misdelivered packages resulting from an incorrect address entered at checkout. Please double-check your shipping details before placing your order.

We can resend your order once it is returned to us. Additional shipping fees will apply. Original shipping costs are non-refundable.

If your order seems delayed, reach out and we will help look into it.

Customs fees, duties, and taxes are determined by your country and are not included at checkout. These charges are the responsibility of the recipient and are outside of our control.

Packages refused or held by customs may be returned to us. If returned, we can coordinate reshipping. Additional shipping fees will apply and original shipping costs are non-refundable.

Most UntamedEgo designs are original artwork created by our brand. Sometimes we license artwork from other artists and create mashups using vintage-inspired art redesigned with an UntamedEgo twist.

Every product is chosen, designed, or reworked to feel bold, nostalgic, and unmistakably us.

Designed in the United States and produced with trusted partners to ensure consistent quality.

• Apparel: soft and durable for everyday wear
• Stickers: waterproof and weather resistant holographic vinyl
• Candles: premium wax blends for a clean and even burn

Minor variations are normal and expected. Garment dye processes, vintage washes, distressing techniques, and small-batch production methods mean each piece may have slight differences in color tone, print texture, fading, softness, or placement.

If something arrives significantly different from what was shown, contact us within 7 days with a photo.

Unisex relaxed fit.

• Size down for fitted
• True to size for relaxed
• Size up for oversized

• Machine wash cold
• Wash inside out
• Tumble dry low or air dry

Yes. Waterproof, weather resistant, and designed for real life use.